HURO

📋 Overview

HURO ("we", "our", or "us") is a campus delivery and marketplace application. This Privacy Policy explains how we collect, use, and protect your personal information when you use the HURO mobile application.

By using HURO, you agree to the collection and use of information in accordance with this policy.

📦 Information We Collect

We collect the following types of information:

• Account information: Full name, email address, phone number, and profile photo when you register.
• Order information: Products ordered, delivery address, order history, and payment details.
• Location data: Delivery zone selection to facilitate order delivery.
• Device information: Device type, operating system, and push notification token for sending order updates.
• Marketplace listings: Product title, description, price, condition, and images when you create a listing.
• Camera access: Used only when scanning QR codes to confirm delivery.

🔍 How We Use Your Information

• To process and deliver your orders
• To send you order status notifications and updates
• To facilitate the campus marketplace (buying and selling)
• To verify delivery through QR code scanning
• To improve our services and user experience
• To communicate important service updates
• To prevent fraud and ensure platform security

🤝 Information Sharing

We do not sell your personal information. We may share your information with:

• Delivery riders: Your name, phone number, and delivery address are shared with the rider assigned to your order.
• Marketplace buyers/sellers: Basic contact info is shared between parties to complete a transaction.
• Service providers: Third-party services we use to operate the platform (see below).

🛠️ Third-Party Services

HURO uses the following third-party services:

• Google Firebase — push notifications and authentication
• Google Sign-In — optional sign-in with Google account
• Cloudinary — image storage for marketplace listings

Each of these services has their own Privacy Policy governing their use of your data.

🔒 Data Security

We take the security of your data seriously. All data is transmitted over HTTPS. Passwords are hashed and never stored in plain text. We regularly review our security practices to protect your information.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

⏳ Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

👤 Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at the email below.

👶 Children's Privacy

HURO is intended for use by university students and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page and, where appropriate, sending a notification through the app.

✉️ Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: shemaarnaud69@gmail.com
• App: HURO — Find it. Buy it. Get it.